Privacy Policy

Introduction

Welcome to Estate Security Services’ online presence at http://estate-security-services.trustedstandard.com (hereinafter referred to as “Estate Security Services” or “we”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of data that users share with us when accessing our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Our official website at http://estate-security-services.trustedstandard.com.
Any mobile or desktop applications developed by us and made available to users.
Online services offered through our platform.
Interactions between our users and the above-mentioned digital assets.

Please note that this policy does not extend to third-party platforms, applications, or services linked from our website. These external resources have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides your interactions when:

You register an account on our platform and use our services as an authorized user.
You visit our website or engage with its content.
You subscribe to receive newsletters, promotional emails, telephone calls, or text messages/SMS from us.

Personal Data Collection

We collect various categories of personal information to provide and improve our services:

Account Information: Details related to your user account, such as username, password (hashed and salted), and profile settings.
Payment Information: Credit card numbers, billing addresses, and payment history for processing transactions.
Financial Information: Financial records and banking details (encrypted) for financial services or product purchases.
Purchase Information: Order details, including products purchased, quantities, and associated prices.
Mobile Device Identifiers: Unique identifiers from your mobile device to enable personalized experiences and analytics.
Location Data: Geographic coordinates shared when you use our location-based services (with your consent).
Feedback: Comments, reviews, and ratings provided by users to enhance our products and services.
Social Media Information: Publicly available data from social media platforms when users choose to connect their accounts.
Product Information: Details about the products you interact with on our platform, including preferences and browsing history.

We collect this data through various means: user inputs, forms, surveys, interactions with our applications, and automated technologies like cookies and tracking pixels. Additionally, we may receive personal data from third parties who have obtained consent to share such information.

Cookies

Estate Security Services uses cookies to enhance your experience on our website and for analytics purposes:

Strictly Necessary Cookies: Essential for navigation and functionality, these cookies enable core services like login, account management, and access to secure areas of the site.
Preference Cookies: Used to store user preferences, such as language settings, display options, and ad personalization.
Analytics Cookies: These track website usage, allowing us to understand user behavior and improve our platform’s performance.

Users can control non-essential cookies through our Cookie Manager, providing transparency and choice regarding data collection.

Retention and Deletion

We retain personal data only for as long as necessary or required by law:

Data related to account activities is retained until the account is inactive for a specified period.
Payment information is stored securely in compliance with card scheme rules for the duration of the transaction and subsequent accounting periods.
We may anonymize or aggregate data for analytics and research purposes, after which it is no longer linked to individual users.
Any personal data that is no longer required for the initial purpose collected will be deleted or securely disposed of.

Security Measures

We have implemented robust security measures to protect your personal data:

Encryption: We use encryption protocols to secure data during transmission and storage, ensuring privacy and integrity.
Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf.
Access Controls: Our systems have access controls in place to ensure that only authorized personnel can access sensitive data.
Regular Audits: We conduct regular security audits and penetration testing to identify and mitigate potential vulnerabilities.

Your Rights (Geography-Dependent)

Depending on your location, you may have specific rights regarding your personal data:

Access: You can request access to the personal data we hold about you and its processing details.
Rectification: The right to correct inaccurate or incomplete personal data.
Erasure (Right to be Forgotten): In certain jurisdictions, you can ask for the deletion of your personal data if there is no compelling reason to retain it.
Restriction: You may limit or restrict the processing of your data under specific circumstances.
Portability: The ability to receive your personal data in a structured, commonly used format and transfer it to another controller.
Objection: Opposing the processing of your data for direct marketing or other purposes.
Non-Discrimination: You have the right not to be subject to automated individual decision-making that significantly affects you.
Appeals/Complaints: If you believe your privacy rights have been violated, you can file a complaint with us or relevant data protection authorities.

Changes to Policy

Estate Security Services reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we encourage users to review it periodically for the latest information.

Contact Information

For any inquiries, requests to unsubscribe from communications, or data-related questions, please contact us:

Via email: [email protected]
By post: Estate Security Services, [Street Address], [City, State, Zip Code]